Claims

Turning claims management into a customer service opportunity.

The occurrence of a claim is a critical moment, which generates anxiety and frustration in the insurance customer. Our job is not just to fulfil our insurance commitment: we want to make the experience as simple, fast and smooth as possible.
By innovating the damage settlement model, thanks also to the use of new technologies, we want to transform the management of claims into an opportunity for customer service, evolving the model of relations with policyholders, and making processes more efficient in order to increase the Company's competitiveness.